PRASHAMSHA ADHIKARI

Customer Support Executive

Kathmandu, NP.

About

Highly articulate and empathetic professional with proven communication, client handling, and public speaking expertise, poised to excel as a Customer Support Executive. Adept at rapid problem-solving and multitasking under pressure, consistently delivering exceptional service and fostering positive client relationships in dynamic environments.

Education

Kathmandu Bernhardt College

Kathmandu, Bagmati Province, Nepal
→
+2 (Science) Biology Grade: 3.23

Cambridge International Higher Secondary School

Kathmandu, Bagmati Province, Nepal
→
SEE Grade: 3.45

Awards

1st Place, Inter-School Speech Competition

Inter-School Competition

Achieved first place in a competitive inter-school speech competition, demonstrating superior public speaking and persuasive communication skills.

Languages

Nepali

English

Skills

Communication Skills

Strong Verbal Communication, Mass / Public Speaking, Active Listening & Empathy, Telephone & Email Etiquette.

Client Management

Client Handling & Customer Service.

Problem Solving

Problem Solving & Quick Decision-Making.

Operational Efficiency

Multitasking under Pressure, Time Management, Team Collaboration.

Technical Proficiency

Basic Computer Skills (MS Office, Email).